BMI The Alexandra Hospital: Reception Desk

Volunteer checkers

Reception Desk @ BMI The Alexandra Hospital

Device type: Portable loop

Average rating

Latest Review

Signage of the device

Quality of the signal

Date of latest review: 09.01.2019

Premises information

Premises type: Hospital/Health Centre/GP Clinic

Signage outside the premises: NO

Average rating

Staff knowledge

BMI The Alexandra Hospital
Mill Lane
SK8 2PX Cheadle
Venue type: Counter
Venue URL:
Information provided by: Hearing Link

Feedback

Thank you for the feedback!

Help us to improve our service.

Were you satisfied for:

*Induction loop marking?

Yes No

*Induction loop audio quality?

Yes No

*Use of the microphone?

Yes No

*Overall hearing experience?

Yes No

Continue

Hearing experience

Here you can give us more information about your hearing experience. Which event did you participate? Where did you sit? Please leave us you contact information and we will inform you about the progress of the actions made based on your feedback.

Review 09.01.2019

Device comments

Sadly after reception alteration 6 months ago all signage has been removed .The portable, although charged, loop was positioned away from the reception counter and not immediately available to use ,unless requested for by those with Hearing Loss. A sad situation at a private hospital. Head Concierge had and was helpful on this and previous occasions. Management had previously been informed by letter and despite a written response had not acted since reception alterations several months ago. No signage available at the entrance or counter that a system was available. Action . Adhesive signs sent to Conceirge in the post 15.01.2019 Concierge advised this report would be on a National Database.